General Terms of Business PDF Print E-mail

Coverage
The General Terms of Business apply to agreements on the rental of seminar, meeting or guest rooms (to lodge the participants) and to all services and supplies rendered to the customer (co¬operation partners, participants) by European Academy of Otzenhausen gGmbH (EAO). The customer’s General Terms of Business are only applicable on the basis of a previous written agreement.

Conclusion of contract, contracting parties
The agreement comes into effect on the day the seminar, meeting or guest rooms are reserved and accordingly confirmed in writing by email, fax or ordinary mail. Verbal agreements may be concluded if there should be no time to send a written confirmation.

The EAO and the customer are the contracting parties.

Services and terms of payment
The EAO is obliged to provide the services previously requested by the customer and confirmed by the EAO. The customer does not acquire any right to the allocation of particular rooms or to the use of technical equipment unless otherwise explicitly agreed in writing.

Any failures of technical or other equipment put at the customers’ disposal will be immediately rectified if possible. However, payments may not be withheld nor reduced, not even in cases of force majeure.

The customer is obliged to pay the price agreed for the requested services. The payment will be effected in Euro. It is not possible to reimburse the costs for any paid, but unused services.

Terms of payment can be:
Payment may be effectuated as follows: cash or e¬cash payment during your stay; according to the contract on reception of the invoice. If payment is delayed, the EAO will be entitled to charge interests on the basis of the legal interest rates.

Cancellation of the contract by the customer (deregistration, cancellation, cancellation fee)
The customer can withdraw from the agreement concluded with the EAO contract only for major reasons. This requires a notice in writing. The cancellation fees to be paid by the customer are stipulated in the written agreement.

Reservation process / Cancellation by the EAO
The EAO reserves rooms for the customer for the stipulated date until the expiry of deadline set in the agreement. On reception of the agreement duly signed by the customer, the event will be definitely booked in. If the EAO receives the agreement only after the set deadline, the EAO will no longer consider itself bound by its offer.
If the contracting partner does not make the advance payment agreed with the EAO even after the expiry of an additional respite and a warning that the EAO may withdraw from the agreement, the EAO will be entitled to withdraw from the agreement.

The EAO will furthermore be entitled to withdraw from the agreement or to cancel the event due to factually justified reasons, such as:
  • If a force majeure (fire, thunderstorms, strikes etc.) or other obstacles, for which the EAO cannot be held responsible, make it impossible to fulfil the agreement;
  • If events are booked on the basis of misleading or false statements as to their organiser and/or purpose;
  • If events give justified reason to assume that they can endanger the current activities, the security and/or the reputation of the EAO;
  • If on the conclusion of the agreement, the contracting partner does not sufficiently inform the EAO about the actual purpose of the event;
  • If the number of participants is too small, if important speakers or seminar/conference leaders cancel their participation or for other reasons, for which the EAO cannot be held responsible (such as the withdrawal of a promise to (co¬)finance the event).
The EAO is obliged to inform the customer immediately about any use of its right of withdrawal. If the withdrawal of the EAO is justified, the customer will not be entitled to damages.

Liability
The EAO declines any responsibility for losses, damages, physical injuries and/or theft, unless the damage was caused by deliberate or grossly negligent behaviour of the EAO, its staff or its contracting partners.

The installation of decorations or of other objects requires the EAO’s previous approval. Any decoration must correspond to the fire prevention regulations and other safety requirements. If necessary, it is incumbent on the customer to take out insurance for any exhibition objects brought along.

The customer is liable for any damages he/she caused to the furniture and fixtures. The EAO charges anybody who causes extraordinary mess the additional costs for cleaning up.

Using the internet
All rooms, halls and foyers are equipped to ensure a wireless internet access free of charge (WLAN b/g standard) at any time. We use WPA encryption for our WLAN network.
Furthermore an Internet Point for our guests is available. You will find there the guidelines and the directions for use of the Internet Point.
We would like to draw your attention to the fact that it is not permitted to download any copyrighted and/or unlawful files. For safety reasons any use of the internet is recorded.

Miscellaneous
The EAO underlines that for the duration of his/her stay, every participant in the events of the EAO has to carry out himself/herself a health, accident and damage compensation insurance at his/her own expenses.

Our events are often documented by photos and videos. Through his or her presence, every participant accepts that they may be published for information purposes about the event (such as on the website or in the annual report).

A possible invalidity of individual clauses of these General Terms of Business is without prejudice to the effectiveness of the other clauses. Instead of the invalid clause, a valid provision with most similar
contents, is applicable. The same shall apply to lacunae. Apart from this, statutory provisions are applicable.

This agreement is subject to alterations such as the correction of errors, literal mistakes and calculation errors. Any other arrangements or additional agreements must be stipulated in writing.

Jurisdiction
The court of competent jurisdiction for both contracting parties is located in Saarbrücken.